WE'RE HERE FOR YOU

To Our Great Customers,

As we continue to navigate the rapidly evolving COVID-19 situation, our first thought is for the safety and well being of all individuals and businesses impacted by these difficult circumstances. In these unprecedented times, it is important that we come together to support all those impacted. At Glow Universe, we are committed to providing you with all required products and resources you need so that you can focus on your well-being and your loved ones. We want to assure you we will do everything in our power to continue to serve our customers and support our communities.

We would like to reassure you that we are fully committed to supporting you. We are extremely thankful for your trust and patience with us during these tough times. We are working 24 hours a day, 7 days a week to answer your questions and deliver your orders on time. However, we sincerely apologize for any potential miscommunications or delays in delivery. Although most orders are arriving on time, some customers may face delays. We are challenged with receiving imported products in on time due to logistical strains to meet the significant, unanticipated demand. We hope you can understand due to the pandemic, we are constrained on workforce and resources. However, we are extremely grateful for your business and support and we will do everything in our power to make sure you are satisfied with your experience with us.

We kindly request for you to be patient with us as we are trying our upmost best to ship as fast as possible. As soon as we are receiving goods we are deploying them to you. Our goal is to get our products in your hands as soon as possible.

We wish nothing but the best for you and hope you remain safe. Please contact us if you have any questions or concerns. We will continue to be available 24 hours a day, 7 days a week to serve you.

Sincerely,

Glow Universe Team